Squarespace

User Rating
  • $100 Google AdWords Voucher
  • Squarespace & G Suite Partnership
  • 1 Year Free Domain Registration
  • 14 Day Free Trial
Score
9.5
Ease of Use
Simple
Templates
70+

Building a Mobile Website

This is a short section, because Squarespace generates a mobile site from the site you built for desktop browsers completely automatically. And Squarespace sites look great on mobile—the whole reason its templates limit the placement and sizing of objects. There is one mobile-only setting: Mobile Information Bar. This is the menu that appears across the bottom of the mobile site view showing contact, location, and business hours, if you've enabled those. In a welcome addition since my last review, Squarespace now shows buttons along the top of the editing interface that let you preview your site as it would appear on a smartphone and tablet.

Measuring Site Traffic

All squarespace review accounts include a Analytics section that shows hourly, daily, weekly, and monthly traffic statistics for visits, page views, and audience size. It also shows mobile site activity, referrers, popular content, and search engine queries. New for the tool is a Google Search Keywords panel, on which you can view keywords, click-through rate, and search position after connecting your account to the Google Search Console. There's also an Other Search Keywords panel that shows terms used on Bing and other alternative engines.

An Activity Log can show your visitors' IP addresses, but there's no view of what technology—platform and browser, for example—they are using. Commerce-level accounts get an extra Metric option—Sales Overview, which shows revenue and units sold by hour, day, week, or month.

Support

Squarespace offers 24/7 email support and live text chat support from Monday to Friday 4 a.m. to 8 p.m. Eastern Time. There's no phone support. I asked about how to sell digital downloads and how to connect a domain from another registrar. I started the chat at 12:33 P.M. and received an automated answer immediately, and after a minute another that said that all advisors were helping other customers.

I got a live response at 12:36, just three minutes after my original request. The answers were clear and accurate. My support rep, Linc, explained to me that transferring the domain registration to Squarespace rather than paying an external provider would be a good deal. So the support experience is good, if lacking the comfort of speaking with a human in person. By comparison, Wix offers telephone support, even for free accounts. At the other end of the spectrum, Wordpress.com offers a only knowledgebase to free users; live chat is only for paid accounts.

# Score Plans Main Advantage Get Started
9.5
Templates
70+

 

  • 0 Google AdWords Voucher
  • Squarespace & G Suite Partnership
  • 1 Year Free Domain Registration
  • 14 Day Free Trial
8.1
Templates
100+

 

  • Numerous excellent templates
  • Well-designed editor
  • Both in-house and Ecwid eCommerce
  • Numerous integrations
  • Free 14-day trial
9.8
Templates
500+

 

  • 1 year free domain registration
  • 14 day money back guarantee
  • Wix Stores: Easy to start selling online
  • Wix Ascend business tools & email marketing
  • Google AdWords voucher
7.3
Templates
25+

 

  • 1 or 2 Years Free Domain Registration
8.9
Templates
40+

 

  • 1 Year Free Domain Registration
  • Automatic SEO
  • 14 Day Money Back Guarantee